Personal Information

  • Name: Alexander Lambertz
  • Year of birth: 1989
  • Nationality: German
  • Address: Hamburg (Germany)
  • E-Mail: homepage (at) lambertz (dot) xyz
  • PGP Key:


Spring 2020

ITIL 4 Foundation

Summer 2019

Professional Scrum Master - PSM 1 (

Summer 2019

Professional Scrum Product Owner - PSPO 1 (

Winter 2017

ITIL V3 Intermediate Module - Service Operation

Summer 2015

ITIL V3 Foundation

Work Experience

2019 - Today

Process Engineer IT Service Management

Beiersdorf Shared Services GmbH / IT Technology / IT Processes

2016 - 2019

Junior Consultant IT Service Management

Beiersdorf Shared Services GmbH / IT Technology / IT Processes

2011 - 2016

Working Student

Beiersdorf Shared Services GmbH / IT Service Processes & Risk Management

Alexander is working student at Beiersdorf Shared Services in Hamburg, he supports the IT Service Processes & Risk Management Department to manage the whole suite of IT Service Management and IT Asset Management Tools. His tasks range from ensuring the technical availablity to developing and deploying customizations, organizing and executing version migrations and finally consult in all matters of IT Service Processes. In addition Alexander collected a lot experience in building up a Universal CMDB from scratch including imports from custom sources.

  • HP Service Manager
  • HP Service Request Catalog
  • HP Asset Manager
  • HP Universal Configuration Management Database
  • HP Connect-It


2014 - 2016

University of Hamburg

Master of Science Informatik
Main focus: Complex distributed systems

2010 - 2014

University of Hamburg

Bachelor of Science Informatik

Process Management Experiences


IT Service Management



Agile Transformation



Technical Skills


Micro Focus Service Manager

Customization, integration with 3rd party tools & upgrade management and execution


Micro Focus Operations Bridge Manager

Automated event management and agent based monitoring


Micro Focus Asset Manager

Customization, integration and update management


Micro Focus UCMDB

Configuration of discovery, Development of integrations & GO-Live Project


Micro Focus Connect-It

Development of advanced integrations between business applications


Microsoft Azure Webservices

Cloud based hosting, image recognition, ai processes and scalable databases


Microsoft Office

Usage and Client Support


HTML, CSS & Javascript



Objective-C / SWIFT

Apple iOS Development


Node.JS, Angular(.JS) & Bootstrap



C, C++

Development including Open-MPI and Cuda


Apache Solr

High performance search with extensive authorization model


Microsoft Windows

Client and Server Configuraton



Server/Client Virtualization


E-mail: homepage (at) lambertz (dot) xyz
This website is also reachable via the Tor network using the following hostname: uvpg33ucs2ty6amw.onion / 4yxte3woog42qjngcghngcfgoj7a2pygv3a4se2lhvpkuhw6u2zujmid.onion:81